Quality Policy Statement
Our company specialises in the supply, maintenance and installation of products in commercial and industrial situations.
The Management and Directors accept that a strong commitment to Quality Assurance is vital to the long term success of the company, job security for its employees and customer satisfaction.
The Quality Systems illustrate our commitment to the customer to ensure that all products and services provided by our company will be to a standard of quality that totally satisfies the customer. Furthermore the products supplied must under no circumstances present a hazard to the user.
Our company attaches great importance to competition based on quality.
The basis of our Quality System is the International Quality Systems Standard AS/NZS ISO 9002/1994 model for quality assurance in production, installation and servicing.
The procedures outlined show how the quality system is designed to ensure that customer requirements are recognised and that consistent control of these requirements is established, implemented and maintained.
Consequently a 'make it right first time' approach is the key to quality production, cost reduction, productivity and customer satisfaction.
Constant adherence to our policy is the responsibility of all employees and is a requirement in every aspect of our business.
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